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17.04.2007 Call Center and Customer Care Conference and Expo. |
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Advantage Software Factory participated as exhibitor to the most important event of the year dedicated to Call Centers, at JW Marriott Bucharest. The conference was completed by profile expositions and it’s the only conference for Call Centers of this type in Romania and it reached its 3 rd edition. The most important providers for solutions and services in the Call Center industry from Romania, Holland, Austria, France and United Kingdom were present at his event. |
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01.04.2007 AnytimeCRM Sales was launched through AnytimeCRM Free Workshops Campaign |
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During 1st of February-15th of March 2007 Advantage Software Factory organized private workshops were Client Relations Managers from Romanian companies were invited to evaluate the AnytimeCRM as a solution for client management. AnytimeCRM is a Customer Relationship Management system that helps the Support Departments to achieve excellence in customer interaction, in all the touch points, while cutting down the operational costs. To better understand that the implementation of this kind of software can improve your company results, Advantage Software consultants configured several program sequences that are the answers to the day to day client interactions. The AnytimeCRM Free Workshop Campaign was addressed to General Managers, Client Relationship Managers and IT Departments. |
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29.01.2007 EOS KSI Slovakia processed 1st telephone call in the new Collection System |
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Advantage Software Factory has delivered a new collection system for EOS KSI Slovakia.
Today, on Monday, 29.1.2007 at 8:05 EOS KSI Slovakia processed 1st telephone call in the new Collection System. Many thanks to all involved people (from EOS KSI Slovakia, EOS KSI Romania and ASF Romania) for their hard work and very strong attitude to deliver project on time, thanks for a great job! Michal Šoltes, Managing Director - EOS KSI Slovensko |
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15.01.2007 Rompetrol Downstream is the 6th company that implemented Capone as Debt Collection |
Advantage Software Factory has completed the implementation of Capone Banking at Rompetrol Downstream.
Capone Banking will help the collection department of Rompetrol to improve control over the bad debt for corporate and retail customers as long with the push down of collection cost.
Rompetrol Downstream is the 6 th company that implemented Capone as Debt Collection. |
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17.12.2006 Advantage Software Factory has started the first implementation of AnytimeCRM |
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Advantage Software Factory has started the first implementation of AnytimeCRM at Industrial Computer Group (www.icg.ro) The system will help the networking support department to automate and control the installation and support flows. Due to it’s unique flexibility and configuration capabilities the system will allow ICG to shorten time to market for the new support services offered by the company to corporate clients. The features to be implemented:  Case Management
Workflow and Notifications
SLA Reporting
Email support |
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