Increase your sales in 2008, using a consistent customer relationship process!
Achieve Global and Advantage Software Factory invites you to participate to the first interactive sales workshop, for sales&marketing managers and directors exclusively, who aim to obtain a constant level of performence in sales, by using a strucured sales process.Speakers
 | Diana RosetkaBusiness Unit Manager, AchieveGlobal România
Diana has joined the Achieve Global team in 2004 as a trainer, after working for several years in training & management for one of the biggest telecommunications company in Romania.
After having accepted the challenge of being a sales person with Achieve Global, today Diana coordinates the Achieve Global activity, her main objects being strategy definition and implementation.
|  | Marian StirbescuSales &Marketing Manager, Advantage Software Factory Starting with 2005, Marian is successfully coordinating the sales&marketing department at Advantage Software Factory. Also, Marian is the Product manager for AnytimeCRM.
AnytimeCRM is a CRM system that helps Sales departments attract new customers and expand sales to existing ones while cutting down the operational costs
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What is it all about?
Following the participation at this workshop:
You will find out:
• How to structure the phases of the sales process
• How to identify the needs of the customers, key activities and performance indicators for each step
• How to identify the salesmen’ expectations and how to better define their roles in the company
• How a CRM application can support the sales process in your organization
You will understand:
• The way to define the right process for your organization/ the sales process that fit your organization
• How to identify the possibility to improve the current process
You will get:
A new view of the necessary steps in order to:
• Increase productivity of the sales team
• Raise sales
• Improve the performance tools
• Improve the relationship within other departments in your organization Details |
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23.04.2008 Millennium Bank Romania uses Capone Banking as a debt Collection Software |
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Interviu with Liviu Dan Botocan,
Manager Collection and Fraud, Millennium Bank Romania
Why did you choose Capone Banking from Advantage Software Factory?
It is the best solution on the market right now, also confirmed by our previous work in the banking system with the team at ASF.
How did you decide to implement a debt collection software since the beginning ?
The structuring of the collection activity at the very beginning is a bet won in the long run. Watching indebted customers with help from a specialized software at the start of the activity is a gained advantage. Read the rest of the interview |
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23.04.2008 AnytimeCRM is used for customer support at Danubius Exim |
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Interviu with Velin Ganev
CEO, Danubius Exim
What are the immediate advantages that you wanted to see after having implemented AnytimeCRM at Danubius Exim? One of the most important advantages gained after having implemented AnytimeCRM was the fact that we are now able to offer banks an open and configurable platform, suitable to any flow, in which the bank’s cards support department can initialize install requests, service ore POS relocation. Thus we are able to offer personalized support flows - because each bank enforces a specific set of procedures, even if our services are seen as similar.
On the other hand, using the integrated reports system, we can evaluate our services’ results for the bank each month. With help from the workflow and web portal features, we offer the national service network the ability to geographically access cases from the respective region and to update information regarding specific cases, all in real time. Read the rest of the interview |
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23.04.2008 Credit Europe Bank Ukraine uses Capone Banking as a debt Collection Software |
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Interview with Engin ALAYBAYOGLU
Vice President Retail & SME Credits, and Credit Card Operations ,
Credit Europe Bank Ukraine
How did you decide to implement a debt collection software since the beginning of the Bank in Ukraine?
Credit Europe Bank has a lot of experience banking in emerging markets; Turkey, Russia and Romania are some of the countries where we have gained this experience. Maybe the most important thing that we learned is that it is easy to give credits and reach targets but it is very difficult to collect those credits back. The key to a good credit portfolio is not only how good the crediting policies, scorecard or the available databases (such as credit bureau) are but also how good you execute the debt collection activity.
Many banks implement debt collection software solutions when the credits in debt reach a critical numbers, for us this was not an option. Read the rest of the interview |
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15.04.2008 New version of AnytimeCRM – AnytimeCRM 3.5 |
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