ING Bank Romania

"Capone system was embraced by ING Bank about one year and a half ago. This system satisfies our business requirements, helps us to monitor the delinquent portfolio, to offer prompt and accurate information to our clients and to evaluate our debt collection activity. Capone is a flexible platform adaptable to any new collection policy. ASF Team delivers professional and efficient services and they manage to make our job much easier."

Raluca Tarateanu
Retail Collection Manager

Unicredit Tiriac Bank

"Implementing Capone Collection System was a milestone for an efficient and automatic collection system in UniCredit Tiriac Bank. We have been working with Capone for few years now, as we appreciate the flexibility of this application, the quality of the technical solutions and the entire support of the ASF team. Capone system allows us to develop collection processes and collaboration with ASF brings us multiple benefits."

Emil Brezan
Head of Private Clients Collection

Vodafone Romania

“We are very satisfied because now we have a modern and performant Collection System which complies with our business requirements and also gives outstanding benefits to our customers. We consider as outstanding the cooperation with ASF team members that were involved in this project and also their readiness for problem solving. Remarkable results were obtained based on thorough understanding of our business and their ability to incorporate this knowledge into payment collection related functionalities”.

Andreea Stanescu
Credit Collection and Accounts Receivable Director

Credit Europe Bank Romania

"Capone collection system helps us to manage the collection processes of Finansbank and will enable us to the grow our market share in a safe way by keeping down the bad debt".

Ömer Tetik
Vice President Individual Banking, Cards
Treasury & Financial Institutions

Millenium Bank

"Capone is the best collection tool for our collection activity, it helps to manage the entire portfolio .The best feature is its flexibility, we can configure any process."

Credit Europe Bank Ukraine

"I have supervised many implementation projects over the years I worked for Credit Europe Bank (in Holland, Romania, and Ukraine) and the project team of ASF was one of the most professional during the project and afterwards during the maintenance of the application. Also the application could handle all our business requests. Compared to other worldwide known applications this was a much better solution as it was as capable as the other applications, in Romanian and much more affordable.".

Engin Alaybayoglu
Vice President Retail & SME Credits,
and Credit Card Operations

EOS KSI Romania

"For EOS KSI Romania (former KSI Kasolvenzia) as collection agency, the collection system is the main operational system. Advantage Software Factory has implemented in just 5 months a new collection system that allowed us to hit our business targets ahead of the schedule. The system helped us a to enhance our services and will contribute to our aim of delivering the best collection services to our clients.

Adrian Boghiu
Managing Director

EOS KSI Hungary

EOS Matrix Greece

EOS KSI Slovakia

EOS KSI Czech Republic

Rompetrol Downstream

Business Results

It took almost three months to implement AnytimeCRM, time in which we had over 10 meetings with the ASF team. If, in the beginning, I was tempted to evaluate a CRM solution only from a technical point of view, now I realized there is something much more important: the implementation team. I believe a good solution can turn into a failure if the implementation team does not understand very well the customer expectations and objectives.

Razvan Capatina
Managing Partner

Danubius Exim

For Danubius, as Ingenico partner, AnytimeCRM is the core system for support services. Now we have at any  moment a complete view of the support requests, on their statuses and resolutions. We can also easily monitor the efficiency of our national network.
Compared with our competitors, who are still using old systems or Excel files, we considered Danubius Exim gained an important advantage by offering to partner banks a higher quality service.
We consider AnytimeCRM helps us to offer a shorter time to answer and solve support requests.

CBRE | Eurisko

What convinced us to implement AnytimeCRM, besides the good reputation in the market, was the ASF team who supported, coached and facilitated our transition to a modern CRM system. In a real estate agency, access to information is very important and this system made us stronger and more organized.

Olivia Comaneanu
Market Analyst

Industrial Computer Group

Implementing a system with no history on the market brings a certain amount of risk. We are happy we took that risk. This decision was based on AnytimeCRM capabilities, the system flexibility and the record time in which ASF team succeeded to model one of the most complicated processes in our business. Recently we took the decision to implement Anytime throughout the whole organization.

Alexandru Cojocaru
Technical Manager

Kiwi Finance

The integration of processing activities into the CRM improved the processing team efficiency and helped the company to supervise both its own teams' activity and the partnership’s evolution with the financial institutes from portfolio.
The system’s response and tracking time are measurable and controllable, and the administration of the portfolio and history provide added value by making the sales force’s activity more efficient and organized.

Anca Bidian
General Manager - Kiwi Finance

Euroest Invest

First of all, a CRM system structures in a professional way all client’s information. On short term, I have intended to provide the employees with a good understanding of the help that AnytimeCRM provides. On medium and long term, my interest is to build the best real estates sales team in Romania, due to the very strong competition from this domain. I am convinced that in maximum 6 months all Euroest’s employees will find in this new way of doing things a real support and the system will be used at it’s full potential.

Dragos Dragoteanu
Manager Euroest Invest

OTP Bank

"AnytimeSales is the sales management system used by OTP. AnytimeSales is a dynamic application that allows us to benefit in real time from the business opportunities."

Lucian Oana
SME Sales Department Manager

CENTURY 21 Romania

AnytimeCRM was succesfully implemented for sales department at CENTURY 21 Romania.
"Advantage Software Factory proved to be the company with the right product and the one willing to customize it according with our needs."

Gabriel Alexandru
Vicepresident CENTURY 21 Romania

Alpha Bank

Capone Banking was implemented for the debt collection department at Alpha Bank.

Banca Romaneasca

Capone Banking helps support bank collection processes